Both Kristen and Robyn personally go above and beyond when handling my insurance questions and needs. When I call either of them I get an answer immediately. If they have to investigate, a reply is given to me in a timely manner. I receive personal communications from them reminding me of payments and due dates to avoid any chance of cancellations. In today’s busy world and economic challenges, this is very important to me. I have been a customer of Steinmiller since 1980 and have been very pleased. I have three homes insured with them and three vehicles at this time, but over the years they have fulfilled all my insurance needs. My two sons are also customers of Steinmiller, one for personal insurance and the other for business insurance. In fact, I wish they could insure my property and vehicles that are not in New York state. They are constantly monitoring my policies and, in fact, were able to write a policy for my auto insurance that saved me over $350 a year. I have recommended them to friends on several occasions and, more often than not, they also switch their business to Steinmiller. I would highly recommend this agency.
The advantage of working with Steinmiller Associates is simple. They are one stop shopping for all my insurance needs, whether it’s for my home, car, or boat. Also, having direct access to a local representative who is there to help me select the best insurance policy and the best price is key. You get the policies the big companies offer, without the hassle of their 800 numbers!
I moved to Webster in 2007 after living downstate for 32 years. I was looking for an insurance agent to help me select the proper insurance coverage for both my car and new home. I had seen the Steinmiller Associates offices on Bay Road while driving and searching for a home, so when I finally purchased, I stopped in to talk to them. This was the best insurance decision I have ever made. As an ‘independent agency,’ they had access to several providers and after asking me all the right questions, they were able to package coverage that fit all my home and auto needs at a price within my expectations. Steinmiller Associates do not stop at writing the policies. After being my agents for about three years, I received a letter from them telling me that they were able to rework my policy, maintain my levels of coverage, and reduce the overall cost. It was clear to me they have a continuing process of policy monitoring to serve their policy holders. As I have come to know them personally, I trust Steinmiller Associates with ALL insurance needs!
Robin has saved me so much money. My car insurance has been going up as my boys started driving. Robin has found new rates for me that were cheaper than my first policy. When I have a question, she gets back to me immediately.
We worked with Steinmiller Insurance on the house insurance for our first home. They were extremely helpful, knowledgeable and fast. Thank you!
The staff is professional, knowledgeable and always friendly. I can always feel confident when referring someone to the Steinmiller Agency that they will be very well taken care of.
Excellent personal service
Incredible & caring people that truly know their business inside and outside. They always strive for excellence in customer service, and catering to their clients' unique needs, whatever they might be.
Steinmiller Insurance has been my broker for over 6 years and they do it all! I primarily deal with Kristen (she's kind, knowledgeable, and responsive!), but I have spoken with others at their office who are just as wonderful. I would not hesitate to recommend Steinmiller Insurance. Give them a call!
Robyn is great!!!!! She is always keeping an eye on our coverage and rates, reaching out with options if there is a potential savings.
Kristen and Robyn are the best!!! Thanks for taking care of all of our insurance needs....Home, Auto, RV and ATV!
Steinmiller Insurance offers great customer service and excellent prices!
Steinmiller insurance is the best.
Robyn has been my agent for years and she has always gone above and beyond! Answering a million questions for me and always laying out my options clearly...I continuously feel that she has my best interest in mind. She is always taking care of me and my policies with expediency and diligence. It is a great feeling to trust her and not have to worry knowing that everything is being taken care of!
Laurie is awesome
And its a great place to get insurance
I highly recommend them. They rock.